On average, buyers in today’s market call 3 competitive businesses before making a purchase decision. Most companies fail miserably at closing new business. Our Inbound Sales Training is tailored to your specific business after we listen to dozens of your customer calls and apply our proprietary call flow principles. We have developed both full-day and  half-day training programs. In addition, our telephone and webinar training fully equips your reps in 2 hours for less than $100 per person.  Request more information about our Quickstart Program.

Participants will leave ContactPoint Sales Training with an understanding and a score card specific to their customer needs. The following key aspects of every call should include :

• Relationship with the customer
• Gathering information with effective questioning
• Building value in the product or service
• Asking for the sale

Course Objectives

• Learn a call flow (not a script) for inbound calls that will help you feel comfortable, confident, and in-control of your calls
• Become an expert in creating relationships with your customers
• Discover skills that increase sales and put more money in your pocket