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Coaching
- Bobby Keenom, Regional Manager, Mobile Mini

"The process has helped our company, we are much more efficient, we listen more."
- Chris Byer, Regional Manager, Mobile Mini

Achieve Peak Performance With Our Sales Coaching Programs.

Don't settle for anything less than the best performance from your employees. Take your team's ability to the next level with professional sales coaching from ContactPoint. Let's face it: Even the most powerful training workshops and advanced monitoring systems only result in temporary improvement without constant reinforcement of skills learned. Ensure that industry best practices become standard procedure - with ongoing consultation from all-star professionals. Our experienced coaches establish positive working relationships with your employees through one-on-one contact - providing candid feedback from a source they trust. The result? Enhanced employee confidence, better customer communication, and higher rates of success. Look to our qualified sales coach consultants to:
  • Conduct weekly one-on-one feedback with your staff, based on specific performance
  • Analyze and score all recorded calls against pre-established criteria
  • Play an actual call for each member and discuss areas of improvement
  • Reenact the call, to reinforce best practices and methods of communication
  • Build a positive, trusting relationship with each member of your team
  • Provide unlimited assistance to your employees for guidance and follow-up
Click here for more about our Customer Service Training Tools & Consulting Programs.


Enjoy A Winning Season, With An All-Star Sales Coach Resource Team.

Level the playing field with our high-energy sales training programs. Then come out swinging with a solid coaching effort. ContactPoint's "Coach in the Corner" program reinforces specific skills and keeps employees perfectly on track for success. As one of the most trusted sources of coaching for customer service and sales in today's competitive marketplace, we train your managers to evaluate employee communication and address problem situations on-the-spot. Whether you need a retail marketing or phone sales coach, we'll be there every step of the way - guiding you to victory. With ContactPoint, you'll equip your employees with the strength and agility to:
  • Increase personal sales and customer-service skills
  • Learn to handle high-pressure situations on-the-spot
  • Identify and discuss specific areas for personal improvement
  • Set clear goals and become accountable for every action
  • Gain confidence and enhanced problem-solving skills
Click here to learn more about our Remote Monitoring Tools & Call Center Recording Equipment.

Get closer to your staff, and see how powerful professional sales coaching programs can impact your bottom line with the high-touch services at ContactPoint. Give us a call toll-free
at 1-866-468-0900, email us at info@maculon.com - or click here to fill out our Online Request Form.

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Coaching
Coaching
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